PRIVACY POLICY

Last Updated: July 14, 2026

This Privacy Policy describes how Grime2Shine LLC ("we," "us," or "our") collects, uses, and shares your personal information when you visit or interact with our website.

1. INFORMATION WE COLLECT

We collect personal information directly from you and automatically through your interaction with our site:

  • Information You Provide: This includes your name, email address, phone number, billing details, or any other data you input into our contact forms, booking tools, or checkouts.

  • Automatically Collected Information: When you navigate our site, we automatically collect technical details. This includes your IP address, browser type, operating system, pages viewed, and referral URLs via cookies and web beacons.

2. HOW WE USE YOUR INFORMATION

We process your personal information to fulfill our business operations based on the following justifications:

  • To operate, maintain, optimize, and secure our site.

  • To respond to your customer service requests, contact form messages, and booking inquiries.

  • To send transactional updates, order confirmations, and promotional newsletters where permitted.

  • To detect, prevent, and mitigate fraud or technical security issues.

3. SHARING YOUR INFORMATION

We do not sell your personal data. We share your information only with trusted third-party service providers who assist us in running our website, including:

  • Hosting and Infrastructure Providers: Cloud hosting vendors that keep our site accessible.

  • Analytics Providers: Tools used to track and optimize website performance.

  • Payment Processors: Secure platforms used to handle monetary transactions.

  • Legal Obligations: We may disclose your data to comply with valid legal requests, court subpoenas, or government regulatory actions.

4. COOKIES AND UNIVERSAL OPT-OUTS

Our site uses cookies to enhance user experience and analyze traffic. You can control or disable cookies via your browser settings. Furthermore, our system is configured to recognize and respect universal opt-out signals, including the Global Privacy Control (GPC). If your browser transmits a GPC signal, we automatically interpret it as a directive to opt out of non-essential data collection.

5. DATA RETENTION

We store your personal data only for as long as necessary to fulfill the operational business purposes outlined in Section 2, or to satisfy legal, tax, and accounting reporting requirements. Once no longer required, data is securely erased or anonymized.

6. YOUR PRIVACY RIGHTS

Depending on where you live, you possess specific legal rights regarding your data, including:

  • The Right to Access: You can request a copy of the data we hold about you.

  • The Right to Deletion: You can request that we wipe your personal information from our databases.

  • The Right to Correction: You can update or amend inaccurate data records.

  • The Right to Opt-Out: You can halt targeted marketing or automated profiling.

To exercise any of these rights, please submit a formal request to our privacy support team.

7. SMS POLICY

7a. Grime2shine does not share mobile numbers, text messaging originator opt-in data, or consent with any third party or affiliates for marketing ot promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

7B. SMS TERMS OF SERVICE

By opting in to receive text messages from Grime2Shine LLC, you agree to the following terms:

Program Description: You will receive text messages related to appointment confirmations, reminders, service updates, and occasional promotional offers.

Message Frequency: Message frequency varies based on your interactions with us (e.g., appointment scheduling). You may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply. Charges depend on your mobile carrier and plan.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP, or by contacting us directly at Jeremy@grime2shine.org or (971) 376-7937 and requesting to be removed.

Questions or Support: For any questions about this program, contact us at Jeremy@grime2shine.org or (971) 376-7937.

Carriers: Carriers are not liable for delayed or undelivered messages.

Eligibility: You must be 18 years or older, or have parental/guardian consent, to opt in to this program.

Changes: We may update these terms from time to time. Continued use of the SMS program after changes constitutes acceptance of the updated terms

8. CONTACT US

If you have any questions, complaints, or seek to exercise your legal privacy rights, please contact us directly at:

Grime2Shine LLC
Email:Jeremy@grime2shine.org